Still Have Questions?
Reach out to Janet directly. She'd love to help.
- Every bottle personally tested by Janet
- Ships from Miami, FL — fast and reliable
- Personal replies to every fragrance inquiry
Frequently Asked Questions
Find answers to common questions about our curated collection of luxury oriental fragrances.
How can I buy a fragrance online without smelling it first?
Every fragrance in the Janet Oud collection has been personally worn and tested by Janet herself. When you buy from Janet Oud, you're not guessing you're getting the recommendation of someone who genuinely loves fragrance and has already done the work for you. Our Scent Finder tool can also help match you to the right fragrance based on your preferences.
Where do you ship from, and how long does delivery take?
We ship from Miami, FL. Standard orders arrive within 5–7 business days. We partner with trusted carriers to ensure your fragrance arrives safely and on time. Expedited shipping options are available at checkout.
Are your fragrances authentic?
Yes. Every bottle in our collection is sourced directly from 8 authentic luxury Dubai fragrance lines—Lhaya, Stallion 53, Ainash, Armaf, Delilah, Lataffa, Bharara, and Maison Alhambra. We do not carry generic or counterfeit products. Each fragrance is personally tested and approved by Janet before it reaches you.
How do I choose the right fragrance if I'm new to oud?
Start with our Scent Finder quiz to narrow down your preferences by profile (floral, woody, spicy, fresh). Then explore our bestsellers or read detailed product descriptions and customer reviews. If you're still unsure, reach out to us directlyJanet is happy to recommend a fragrance based on your taste.
What's your return and satisfaction policy?
We stand behind every fragrance we sell. If you're not completely satisfied, you can return your purchase within 30 days for a full refund or exchange. Your satisfaction is our priority if the fragrance isn't right for you, we'll make it right.
Do you offer samples or discovery sets?
Yes. We offer curated sample sets and discovery bundles so you can explore multiple fragrances before committing to a full bottle. Check our Products page for available options.
Can I get a personalized fragrance recommendation?
Absolutely. Use our Scent Finder tool, read customer reviews, or contact Janet directly at (786) 643-6030. She loves talking fragrance and will help you find your perfect match.
Are your prices competitive?
Yes. We source directly from luxury Dubai fragrance houses, which allows us to offer premium quality at fair prices. You're paying for authentic, personally curated fragrances—not markups from middlemen.